There are a variety of ways to get your questions answered from the Ortho2 staff. In addition, fill out one of our feedback forms and let us know how we are doing.
E-mail: sales@ortho2.com Phone: (800) 678-4644 Fax: (515) 233-1454 Local: (515) 233-1026
We welcome your feedback! Click here. E-mail: ideas@ortho2.com
By taking a moment to complete our Customer Satisfaction Survey you will help us evaluate and improve our products and services. Click here to complete the survey.
Click here to tell us about an Ortho2 employee you think should be recognized for going above and beyond their duties (or -- who has gone the extra mile for you).
Are you scheduled for a web-based demo, training, or support session with an Ortho2 representative? If so, click here.
The Ortho2 corporate office is closed on the following holidays:
If a holiday falls on a Saturday, we observe the holiday the prior Friday. If a holiday falls on a Sunday, we observe the holiday on the following Monday.
The Friday after Thanksgiving, Christmas Eve and New Year's Eve are optional holidays: We offer limited support on those days.
Thank you for your patience and understanding as we take time to enjoy the holidays!
Before requesting support, please be sure to check out our support website. The answer to your question(s) may be just a click away!
Phone: (800) 346-4504 Hours: 7 AM - 7 PM Central Time, M - F E-mail: ortho2support@ortho2.com Chat Support: Click Here
Phone: (800) 809-0277 Hours: 8 AM - 6 PM Central Time, M - F E-mail: ncc@ortho2.com Chat Support: Click Here
Phone: (800) 346-4504 Hours: 7 AM - 7 PM Central Time, M - F E-mail: engineering@ortho2.com Chat Support: Click Here
The Software Support Team meets weekly on Tuesdays at 10:00 A.M.
The New Customer Care Team meets weekly on Thursdays at 3:00 P.M.
The Network Engineering Team meets weekly on Thursdays at 1:30 P.M.
Support Team meetings last approximately an hour. If support issues arise during those times, please leave us a message and your call will be returned as soon as possible following the meeting.