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Ortho2 is the leading provider of practice management, imaging, and communication software to orthodontic professionals.

Software Help Desk Specialist,

Software Help Desk Specialist

Ortho2, a leading provider of cloud-based, orthodontic practice management software, is seeking a Software Help Desk Specialist in their Ames, Iowa office. We are looking for a competent individual who can provide fast and useful technical assistance to our customers regarding our proprietary software and integrated peripheral software applications, answering queries on functionality and technical issues and offering advice to solve them.

A worthy candidate must have good technical knowledge, and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with customers at all skill levels.

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